Data Protection

Protecting your data takes top priority with us

Booking a ticket online? Applying for a job with us? Ordering our newsletter or checking in for your next flight online?

You are entrusting us with lots of personal data – which we will treat with the utmost of care!

Online bookings and web check-in

All personal data will be highly encrypted and then transmitted to our booking or check-in system. If you are inactive on our website for longer than 20 minutes (online booking) or 30 minutes (web check-in), we will automatically log you out to ensure your security.

If you frequently book online, you can save your data in a profile – that way you do not need to re-enter it every time. You can delete this data at any time. We will treat your details confidentially and will not use them for commercial purposes.

Data transfer to foreign authorities

Please note: like all other airlines, we are legally obliged to pass on the personal data of our passengers from the reservation system to foreign authorities. Further information on this subject can be found here.

Austrian Career Cockpit

Via the Austrian Career Cockpit you can apply directly online with us or request interesting job offers to be sent to you by email. For this service you will need to create a profile containing personal data. We will treat your details confidentially and will not pass them on to third parties. You can delete your profile or your online application at any time. To do so, please send an email to: karriere@austrian.com: karriere@austrian.com.

Newsletter

We store your name and email address in order to regularly send you information – if you request this service. You can unsubscribe each time you receive the newsletter. If you unsubscribe, you will not receive any further newsletters from us

Third party data disclosure

We do not sell any of our customers’ data. If you book a plane ticket online with us, we pass on data from our reservation form e.g. to our hotel partners so that you can easily and quickly book a suitable room. Austrian partners are checked and follow the same security conditions as we do.

Cookies

We use cookies to identify the preferences of our website users and to optimally design our internet pages. When you visit our internet pages, we save your IP address, the web pages that you visit on our site, the date and the duration of your visit.Our cookies are deleted 30 days after your visit at the latest.

You can refuse the storage of cookies on your PC. You can prevent the installation of cookies by setting your browser software accordingly. Please note that in this case you may be unable to fully make use of all the functions of our website. By using this website, you declare your consent to the processing of data collected about you by Omniture.

Tracking by our website

We use the web analysis tool Omniture. The information on your use of our website that is generated through cookies (including your IP address) is transmitted to a server of Omniture and stored there. Omniture uses the information to analyse your activities on our website, to compile reports and to perform other services related to website and internet usage.